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Terms Conditions for Your xster Account

These terms govern your account on xster, covering deposits via bKash, Nagad, and Rocket, withdrawal verification, game access, and dispute resolution. We explain what you agree to when you open an account and how we handle your activity.

Account rulesPayment termsWithdrawal verificationDispute resolutionAccess conditions

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POLICY PRACTICE

How We Apply These Terms

We enforce account terms consistently across all Bangladesh players. Payment-method ownership is verified before the first withdrawal; duplicate accounts are flagged by email and device fingerprint. Session logs are retained for dispute resolution, and game-round history is available in your account panel for ninety days. If you need a copy of your activity record or want to close your account, contact support with your request and we process it within the timeframe our privacy policy specifies.

Payment Verification

Before your first withdrawal, we ask for proof that the bKash, Nagad, or Rocket number you deposited from is registered in your name. Upload a screenshot of your wallet profile or a recent transaction statement; we verify and approve within one business day.

Duplicate Detection

We flag accounts with matching email addresses, phone numbers, or device identifiers. If we find a duplicate, we suspend the newer account and notify you by email. To reactivate, confirm which account you want to keep and we close the other permanently.

Activity Records

Your game-round history, deposit log, and withdrawal requests are visible in the account panel for ninety days. After that window, records move to our archive; request a copy through support if you need historical data for personal review or dispute documentation.

Account Closure

To close your account, email support with your registered address and state your closure request. We process it within five business days, withdraw any remaining balance to your verified payment method, and confirm closure by email once complete.

Acceptance and Jurisdiction

xster Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on xster, you confirm that you meet the legal age requirement in your jurisdiction and that online casino play is permitted where you reside. Access to our platform depends on local law and eligible regions; we do not guarantee availability in all

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territories. You accept that deposits and withdrawals via bKash, Nagad, Rocket, and other listed methods are subject to the verification steps we specify at the time of transaction. We reserve the right to suspend accounts that breach these terms or attempt duplicate registration. Game outcomes are
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determined by certified random-number generators; we publish RTP information only where the game provider exposes it. Withdrawal requests are processed after identity and payment-method ownership are verified; processing timelines depend on the method you select and our internal risk review. Bonuses and promotional offers carry their
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own conditions, published on the promo board at the time of the offer. We update these terms periodically; continued use of your account after an update constitutes acceptance of the revised terms. Disputes are handled through our support channels first; if unresolved, they proceed under the
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jurisdiction clause specified in our legal notices.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS SUPPORT

Contact Us About Terms

If any clause in these terms is unclear or you need to verify account-access rules for your region, reach our support team through the channels below. We handle terms queries during business hours and aim to clarify policy questions within one business day.

Common Questions About Our Terms

We allow one account per person. If our system detects duplicate registrations by email, phone, or device, we suspend the newer account and send you an email. Contact support to confirm which account you want to keep; we close the duplicate permanently.

Yes. Before your first withdrawal, upload proof that the bKash, Nagad, or Rocket number you used for deposits is registered in your name. We verify within one business day; once approved, future withdrawals to the same method proceed without re-verification.

Contact support with your new number and a reason for the change. We verify your identity by asking for a recent deposit screenshot or ID document, then update your profile. The process takes one to two business days.

Open a support ticket with your account email and describe the issue. Include the game-round ID or transaction reference. We review your session log and reply with our findings within two business days. If the issue remains unresolved, we escalate it under the dispute clause in these terms.

Game-round history and transaction logs are visible in your account panel for ninety days. After that, records move to our secure archive. Request a copy through support if you need historical data; we deliver it within five business days.

Yes. We email all active accounts when we update the terms and post a notice on your account dashboard. Continued use of xster after the update date means you accept the revised terms. Check your inbox and the terms page regularly to stay current.

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